Return & Refund Policy

At Primeaze, we are committed to providing you with high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we offer a straightforward and fair refund policy to ensure your peace of mind. We believe in the quality of our products and want you to feel confident in your purchase, If you are not satisfied with your order, you may return it within 30 days of receiving it. To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. To initiate a refund, please contact our customer support team at contact@primeaze.com and provide your order number, and our team will guide you through the return process. We may ask for additional details or photos to better assist you. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. if your refund is approved it will be processed and a credit will be automatically applied to your original method of payment within 7 business days,

If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund as applicable. If you have any questions or concern about our refund policy, you can contact with our team at contact@primeaze.com.